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QA Manager - Food mfg.

rancho Cucamonga, CA
Quality Assurance Manager is a hands-on leader responsible for overseeing food safety, quality systems, and regulatory compliance across our chilled food operations.
Responsibilities
  • Lead and manage QA team members, including Supervisors and Technicians.
  • Oversee implementation and maintenance of SQF, HACCP, and GMP standards
  • Ensure audit readiness and lead internal, customer, and third-party audits.
  • Manage customer complaints and drive root cause analysis and corrective actions.
  • Monitor sanitation practices and ensure compliance with regulatory requirements.
  • Develop and deliver training programs for QA and production staff.
  • Collaborate cross-functionally to resolve quality issues and improve processes.
  • Maintain and analyze quality metrics and KPIs (e.g., audit scores, complaint resolution time).
  • Lead product hold, release, and recall procedures.
  • Serve as the in-plant expert for crisis management and food safety.
  • Support sustainability and waste reduction initiatives.
Education and/or Experience:
  • Bachelor’s degree in food science, Microbiology, or related field (advanced degree preferred).
  • 10+ years of progressive experience in quality, food production, sanitation, or food safety.
  • Quality certifications preferred (e.g., CFS, CQM, CQE, CQA).
  • SQF or BRC certification required.
  • Proficiency in Microsoft Office and digital QMS platforms (e.g., SAP, TraceGains).
  • HACCP and Food Safety training required.
  • Strong leadership, communication, and project management skills.
  • Bi-lingual (Spanish/English) preferred.